31 Oct 2025

ASB warns of new scam risk for businesses

11:21 am on 31 October 2025
Unknown number calling in the middle of the night. Phone call from stranger. Person holding mobile and smartphone home late.

The scammer might also warn the business of fraud or suspicious transactions. File pic Photo: 123RF

ASB has issued a scam warning to businesses.

It says scammers are targeting business customers, pretending to be from the bank's fraud team.

The caller warns that a customer's account is at risk, or there is fraud or suspicious transactions.

ASB said the scammers might also make other excuses and ask for a username, passwords, or verification codes including codes from Fastnet Business tokens.

The bank's general manager of fraud and scams Richard Joseph said the scammers might already have customers' personal information like email addresses and dates of birth.

"Unfortunately, impersonation scams are not new, but scammers continue to evolve the way they approach them, often creating a sense of urgency. The scammers will try to get you to disclose your business or personal account details so they can then access your accounts and transfer money away.

"I encourage everyone to be vigilant, particularly if you're asked to make a payment or provide sensitive information. Anyone can fall victim to a scam and staying alert to scammers is our first defence."

Joseph said people could use the ASB app's caller check notification to determine whether a caller was legitimate.

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